What Information We Hold and Why
We collect the details you give us when you register — your name, email address, and account credentials. When you deposit through DANA, OVO, or GoPay, our payment processor records the transaction reference and wallet identifier so we can match it to your account and confirm
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the credit. We do not store your full e-wallet PIN or password. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account session secure and to detect unusual access patterns. If you contact our support
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team, we log that conversation to track your issue through to resolution. We keep your data for as long as your account is active and for any period required by applicable law in eligible regions. Access to your data within our systems is restricted to staff
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who need it to operate your account, handle your payments, or respond to your support requests. We do not sell your personal data to third parties. Availability of our services depends on local law and the region where you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.